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Website Intelligence

Find what’s holding
your business back.

Investigate your site and competitors in minutes, ask customers why they hesitate, then prove what fixes work with the 30-day diagnostic.

Three steps, one solution

Find it, ask why, prove the fix.

In every plan, from free

Investigations

Enter your website and competitors. Get the audit, gaps, revenue opportunities, risks and a plan, then turn on monitoring.

  • Results in minutes
  • Add GA4 or Stripe data for revenue estimates
  • AI web research on your market
Start free
In every plan

Ask customers why

Survey and interview the people who hesitated, then test the fix: ideas, prototypes, messages and prices, with real people.

  • Neutral AI follow-up questions
  • Use your customers or recruit participants
  • Answers grouped into themes with quotes
How surveys & tests work
In every plan

30-day Diagnostic

Find the biggest conversion leaks, fix two of them and prove what worked. The platform guides each week and builds your signed dossier.

  • Baseline, then two measured fixes
  • Customer and expert evidence for each
  • Signed dossier and next actions
Start the diagnostic
One investigation

Six answers from one URL.

Business audit

Clarity, forms, speed, mobile, accessibility and errors on every page you choose.

Competitor intelligence

The same checks on up to three rivals, plus AI web research on who else competes.

Revenue opportunities

Problems ranked by impact, priced in pounds when you add GA4 or Stripe data.

Risk detection

Missing security protections, broken files and pages that fail.

Growth plan

One prioritised plan with the evidence for each step, ready to turn into tasks.

Monitoring

Daily or weekly re-checks that alert you when something gets worse.

The 30-day methodology

Baseline. Fix. Fix. Confirm.

Most growth advice is a list of guesses. The diagnostic changes one thing at a time and measures each change against a fixed baseline, so you know what actually worked.

  1. Days 1–7

    Baseline

    Add the Pulse tag and connect your funnel data. We measure without changing anything.

    You get: the baseline report
  2. Days 8–14

    Fix the biggest leak

    Pulse ranks where visitors struggle and asks them why. We change one thing and measure it.

    You get: fix one, measured
  3. Days 15–21

    Fix the next one

    Customer answers and expert reviews explain the next leak. We test the fix or extend the first.

    You get: fix two, measured
  4. Days 22–30

    Confirm it holds

    Nothing changes while we confirm the wins hold against the baseline.

    You get: the signed dossier
Baseline first

Nothing changes in week one. Every result is measured against it.

One change at a time

So you know exactly which fix moved the number.

Three kinds of evidence

What visitors do, what customers say and what experts see.

Confirm before celebrating

The last week holds still to prove the win lasts.

The dossier

Everything you learned, signed and shareable.

At day 30 you get one document your team, board or investors can read in ten minutes.

  • Executive summaryWhat held the business back, in three sentences.
  • BaselineTraffic, conversion and revenue before anything changed.
  • Ranked barriersEvery problem found, with the evidence behind it.
  • Fixes and resultsWhat we changed, and the measured effect of each.
  • Competitor positionWhere rivals are ahead and where you now lead.
  • Next actionsThe next three changes, in order of value.
Growth Dossier · yourshop.comDays 1–30 · Signed
01Executive summary
02Baseline
03Ranked barriers
04Fixes and results
From findings to action

Every finding becomes a next step.

01

Ranked plan

Every finding becomes a step, highest value first.

02

Tasks for your team

Send any step to your task list with the evidence attached.

03

Check before you spend

Ask vetted experts or real customers before a big change.

04

Monitor the result

Re-checks and your data show whether it worked.

Success stories

What the method finds and fixes.

Online booking service

The phone field that cost a third of bookings

Booking completion9%13%
Problem
Steady paid traffic, but only 9% of people who started a booking finished it.
Evidence
Pulse showed 41% of abandoned bookings stopped at the phone field. Visitors said they didn’t want sales calls; two UX experts agreed the field looked required without a reason.
Action
Made the phone number optional and explained it was only for appointment reminders.
Result
Completion rose from 9% to 13% over two weeks against the baseline, with the same traffic. Confirmed in week four.
Subscription software

A slow phone page and a hidden price

Trial sign-ups2.1%3.0%
Problem
Most visitors arrived on phones from social ads, but trial sign-ups lagged desktop by half.
Evidence
The investigation found the main content took 4.8s to appear on phones; two competitors showed prices on the homepage and loaded in under 2s.
Action
Compressed the hero image, deferred the chat widget and added a short pricing line above the fold.
Result
Phone sign-ups rose from 2.1% to 3.0% against the baseline. The pricing line was kept; the next fix targeted onboarding.
Online shop

Surprise delivery fees at checkout

Checkout completion38%46%
Problem
Plenty of baskets, but most people left on the last checkout step.
Evidence
Exit answers named the delivery fee. Web research showed rivals listed fees up front, and one offered free delivery over £40.
Action
Showed the delivery fee on product pages and tested a free-delivery threshold.
Result
Checkout completion rose from 38% to 46% against the baseline, and average order value went up with the threshold.

Illustrative examples showing the method. They are not customer results.

Pricing

Investigations and the diagnostic are in every plan.

Free during early access. Experts are pay as you go when you want a second opinion.

Questions

Good to know.

Do I need to install anything?

No. Investigations read your public pages. Add the Pulse tag or upload data for more context.

How do you look at competitors?

Only their public pages, as any visitor would. We never log in, submit forms or collect personal data.

Where do the revenue numbers come from?

From the data you add, such as a GA4 or Stripe export. Without data, opportunities are ranked but not priced.

Does this prove what caused a drop?

No. It shows where people struggle and what changed. The 30-day diagnostic measures each fix against a baseline.

Can I survey or test with my own customers?

Yes. Surveys, interviews and customer tests live in Human review & testing, alongside specialist setup and evidence reviews. Share a link with your customers and attach the resulting report to a dossier.

Check the data on your site.

Sign up free and run your first investigation.